We accept returns or exchanges on any undamaged, unused items within 15 days of delivery date. After 15 days all sales are final.

Returns must include all original receipts, tags and accompanying packaging.

Please email info@masonnkix.com for a Return Authorization code before returning or exchanging items. We cannot issue refunds or exchanges for items returned without an accompanying code.

Please send any returns to:
Mason&Kix
Attn: Returns
9 W. Washington St. 
Chicago, IL 60602

All shipping and insurance costs are non-refundable, and are at the expense of the customer.

We are not responsible for any lost or stolen merchandise incurred upon return shipping.

Refunds will be processed in the form in which payment was received.

Please allow up to 10 days for your refund to process.

We reserve the right to refuse any returned item that does not meet our return policies.

All sale items are final.